Security Center

Privacy Notice

Advancial Federal Credit Union is committed to providing you financial products and services to meet your needs and reach your financial goals. We are equally committed to protecting our member's privacy.
 

To assure the continued privacy and confidentiality of your personal financial information, Advancial observes these practices and procedures:

Information We Collect
Advancial collects nonpublic personal information about you from the following sources:
  • Information we receive from you on applications and other forms
  • Information about your transactions with us, our affiliates and others
  • Information we receive from a consumer reporting agency
Information We Disclose
We do not disclose any nonpublic personal information about our members or former members to any third party except as permitted by law or to conduct the business of the Credit Union.

Our Security Measures
Advancial restricts access to your personal and account information to only those employees who need to know that information to provide products and services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. If you have any questions regarding this notice, please do not hesitate to contact your local branch or our Member Service Center at 800.322.2709.

Additional privacy details regarding our website

Advancial Federal Credit Union recognizes the importance of protecting the privacy of personal information about our members and others who visit our website. Personal information includes all of the personally-identifying information which you provide us online.

You may give us personal information when you apply for membership, request a product or service, when you use online banking (cuAnywhere® or Bill Payer) or when you send us email. If you have any questions that are not answered in this section, please contact:
 
Member Service Center
800.322.2709
msc@advancial.org
Advancial Federal Credit Union
1845 Woodall Rodgers Fwy., Ste. 1300
Dallas, TX  75201-2260